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HeloFlow
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Healthcare & clinics

Fill the diary, cut the no-shows, follow up properly

Let patients book without calling, remind them before the appointment, and deliver reports securely in the same conversation.

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Northline Clinic

Business account · online

Today

Hi, can I see Dr Rao this week?

18:38

Here is what is open on Wednesday.

View options
  • Wed 10:00
  • Wed 11:30
  • Wed 16:00
18:40

Wed 11:30

18:41
Appointment confirmed ✅ Added to the clinic calendar

Booked for Wednesday 11:30 with Dr Rao. We will remind you the evening before.

Add to my calendar
Reschedule
18:41
Message

Automations

What you can automate

  • Appointment booking

    Patients pick a slot inside WhatsApp and it lands in your calendar, no phone tag.

  • Reminders that reduce no-shows

    A reminder the day before with a one-tap confirm or reschedule.

  • Report and prescription delivery

    Send documents to the patient who asked for them, with a record of when they were sent.

  • Post-visit follow-up

    Check in after a procedure and route anything concerning to a human immediately.

  • Feedback collection

    A two-tap rating after the visit, with unhappy responses escalated rather than published.

A day with HeloFlow

Four moments your customer actually notices

The same conversation, moving forward on its own.

  1. Monday, 18:40

    Booking request

    We have Wednesday 10:00, 11:30 or 16:00 with Dr Rao. Which suits you?

  2. Tuesday, 19:00

    Reminder

    Reminder: Wednesday 11:30 with Dr Rao. Tap to confirm or reschedule.

  3. Wednesday, 13:10

    Report ready

    Your report is ready. It is attached here and also in your patient portal.

  4. Friday, 11:00

    Follow-up

    How are you feeling two days on? Reply here and we will get you to the right person.

Integrations

The tools this industry usually runs

Pulled from the integrations directory, filtered to what matters here.

  • RazorpayLive
  • Google CalendarLive
See all integrations

FAQ

Healthcare & clinics questions

Messages are end-to-end encrypted in transit by WhatsApp, and access inside your team is controlled per user. Decide with your own compliance adviser what may be sent over the channel; many clinics send appointment details freely and keep clinical detail behind a portal link.

Start confirming conversations today

Connect your WhatsApp Business number, add your content and go live — free to start, no credit card.

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Questions first? Read the FAQ