Legal
Policies and agreements
HeloFlow is a product of PureFlow Studios. These documents explain how we handle data, what we expect from customers, and how billing works.
- Privacy PolicyWhat we collect, why, where it is stored, how long we keep it and your rights under India's DPDP Act.Updated 29 October 2026
- Terms of ServiceThe agreement between your business and PureFlow Studios for using HeloFlow.Updated 14 October 2026
- Acceptable Use PolicyConsent, opt-outs and what may never be sent through HeloFlow or WhatsApp.Updated 24 September 2026
- Data Processing AgreementHow we process your customers' personal data on your behalf, as your data processor.Updated 24 September 2026
- Sub-processorsThe service providers that help us run HeloFlow, what they do and where.Updated 24 September 2026
- Data DeletionHow to delete a workspace, a WhatsApp connection, a contact or your account.Updated 24 September 2026
- Refund & Cancellation PolicyCancelling a plan, when refunds apply and how they are paid.Updated 24 September 2026
- Service Delivery PolicyHow and when you get access to HeloFlow after you sign up or pay.Updated 14 October 2026
- Cookie PolicyThe small amount of browser storage we use, and why there are no tracking cookies.Updated 24 September 2026
- GSTIN
- 09RFSPS2815K1ZA
- Legal and complaints
- legal@heloflow.com
Grievance Officer